The awards are judged over an eight-week period by a panel of experts within the property field. Here, agents are assessed on and scored against a rigorous 25 point criteria. These include customer service, industry knowledge, local area knowledge and overall expertise in their field
Agents within each Town are invited to opt-in to be judged and unlike the vast majority of awards, The British Property Awards are free to enter to all agents and unlike the majority of awards in the property arena, the awards are not for sale!
In July 2016, The British Property Awards announced LeGrys Estate Agents had won the Award for Tunbridge Wells. There is only one winner within each town.
Bill LeGrys, Managing Director, commented on winning the award “This is truly a fantastic achievement for all the Team and I am truly honoured and somewhat overwhelmed”.
The awards are one of the most inclusive estate agency awards providers. A team personally mystery shops every estate agent that has entered against the same set of criteria to obtain a fair, balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed to ensure that agents have been rigorously and fairly judged. Those estate agents who provide a superb service and go that extra mile for each and every one of their clients are then rewarded and highlighted for the service they provide, acting as a beacon to highlight these attributes to their local marketplace.
But more extraordinary is what happened next. Every winner is then assessed using the same criteria against their pier group within their region. A lavish dinner was then put on with the host, Martin Roberts from BBC’s Homes Under the Hammer presenting the awards. LeGrys Estate Agents went on to win Best Estate Agent – South East of England.
Bill LeGrys went on to comment” This was a dream come true for us all and I have to thank not just my dedicated Team but also the local supporters of LeGrys. Around 80% of our business comes from referrals which I believe has afforded us the growth we have achieved. We have managed to open three branches in six years and will open our London City branch next month. The fact that these awards are designed to be attainable to all agents, removing common barriers to entry, such as cost, ensures that they are the most inclusive awards. There is no opportunity for bias or manipulation so yes, I am very proud to see LeGrys awarded Best Agent in the South East”